Advanced Focus is committed to keeping your details private.
We recognise the importance of protecting the privacy of information collected about visitors to our website, particularly personal information that may identify you.
Any information we collect in relation to you is kept strictly secured. We do not and never will pass on, sell or swap any of your personal details with anyone, except when required to by law.
Your continued use of our website will be taken as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, contact us at info[at]advancedfocus.com.au.
Advanced Focus collects, uses and discloses personal information as required by the Privacy Act 1988 (Cth). This privacy statement explains how we collect and use personal data and describes your rights with respect to your personal data.
How we collect your personal information
We may collect this personal data directly from you, for example when you access our webpages, when you submit an enquiry through our website or when you sign up to our newsletter. Alternatively, we may process your personal data in the context of providing services to your employer or service provider, for example, when delivering a workshop for the company you work for. We may also obtain your personal data via publicly available sources, such as LinkedIn.
The types of information we collect
The kinds of information we collect and hold may include:
- Basic information, such as your name, the company you work for, your position and your relationship to a person
- Contact information, such as your postal address, email address and telephone numbers
- Financial information, such as payment-related information
- Any other personal data relating to you or other third parties which you provide to us for the purpose of receiving our services.
You are free to refuse our request for your personal information with the understanding that we may be unable to provide you with some of your desired services.
Why we collect your personal information
We collect personal data for a variety of purposes including:
- To provide services to you
- To maintain and administer our relationship and contractual obligations
- For accounting and tax purposes
- For marketing and business development
- To comply with legal and regulatory obligations
- For historical and statistical purposes.
Security and access to information
We strive to ensure the security, integrity and privacy of the personal information we hold and we regularly review and update our security measures in light of current technologies.
We only retain collected information for as long as it is needed. We protect all information we store within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Our employees and the contractors who provide services to us are obliged to respect the confidentiality of any personal information held by us.
Your rights in relation to personal data
You have the following rights in relation to your personal data:
- To access the personal data held by us about you
- To have your personal data corrected if it is incomplete or incorrect
- To opt out of receiving marketing communications at any time
- To restrict or object to the processing of personal data or request erasing personal data (in certain circumstances and subject to applicable law)
- To receive a copy of the personal data which you have provided to us (in certain circumstances and subject to applicable law)
- Where you have provided personal data voluntarily, or otherwise consented to its use, the right to withdraw your consent
- The right to complain to a data protection authority (see section “Questions and Complaints”)
Cookies
Cookies are data that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most websites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the website to your needs. If you do not want information collected through the use of cookies, most browsers have a simple feature that allows you to deny or accept the cookie. But you should note that cookies may be necessary to provide you with some features of our online services.
Links to other sites
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective operations.
We do not make any representations about third-party websites that may be linked to our website. Before disclosing your personal information on any other website, we advise you to examine their privacy statement and the terms and conditions of using that website.
Changes to this privacy notice
We will occasionally update this privacy statement to reflect changes in our practices and services. When we post changes to this privacy statement, we will revise the “last updated” date at the top of this privacy notice.
If we make any material changes in the way we collect, use and share personal data, we will notify you by posting a prominent notice of the changes on the website. We recommend that you check this page from time to time to inform yourself of any changes in this privacy notice.
Questions or complaints
If you have any questions regarding the processing of your personal data or you have a complaint or feedback, please contact our team. We will endeavour to respond to you as soon as is reasonably practicable.
For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner’s website.